FAQs
1. What is the Dame (Rich Black) bike?
The Dame (Rich Black) is a versatile gravel bike designed for durability and performance on various terrains, from rough trails to smooth roads. It's available in multiple sizes.
2. What is your shipping policy?
We ship domestically across the U.S., including Non-Contiguous areas. For more details, please refer to our Shipping Policy.
3. What is your return policy?
Returns are accepted within 30 days if the item is unused and in its original condition. Refunds are processed after inspection. Please refer to our Refund Policy.
4. How can I contact customer support?
You can reach us via email at hi@primoscycles.com or call us at +1 626 346 6911. Our support hours are Monday to Friday, 9:00 AM to 5:00 PM.
5. Do you offer other bike models?
Yes, we offer a range of gravel bikes. You can explore more models and features on our website.