Dame

I am pretty disappointed with my full experience with this company. I preordered a bike in yellow, and then after a couple of weird excuses (it was shipped improperly and then stuck at fedex, and then when recovered from fedex they didn't have the proper packaging to send it to me without risking it getting damaged), I finally settled for their offer of a partial refund and a bike in a different color.

I received the bike and the rear wheel was not installed. The owner manual doesn't include these instructions so the company had to provide a video for me. This was the most challenging part of the assembly and was not what I expected. Overall, buying this bike was just kind of a headache and I'm pretty disappointed to not get the color bike that I preordered. Three stars because the owners seem kind and were apologetic about the situation and did refund me a decent amount.

Would love to see more small options. I am 5'6", which is the recommended height for M, but I have an inseam of 26" so that makes the bike just a bit too tall for me. Overall though I have loved my experience with the bike.

The bike arrived with major assembly needed, but the biggest frustration is a piece broke less than 30 days of light use with the company offering no resolution. Many reviews mentioned great responses and help from the company, vut unfortunately that is not what we have received so far.

I'm only a few rides in, but I really, really like this bike. In a world of 3000+ carbon fiber - this is the bike most people need. Frame and spec I very much feel I got great value for my money.

Honestly great bike cant complain